Frequently Asked Questions

We focus on professional display products, including security monitors, marine displays, touch monitors, outdoor high-brightness displays, vehicle displays and related display terminal solutions.

Our product range covers display solutions from 5 inch to 85 inch for different project environments and application needs.

Yes. We support OEM and ODM cooperation, including product configuration matching, logo, labels, packaging and other project-based customization requirements.

Yes. Neutral packaging, branded packaging, carton labels and startup logo customization can all be discussed according to the order requirement.

Our displays are widely used in security monitoring, marine systems, transportation, retail display, supermarket projects, meeting rooms, smart office environments and equipment integration projects.

Please send the target model or size, quantity, technical requirements, customization details, destination market and your contact information. This helps us prepare a clear quotation faster.

Yes. We can support pre-sales communication with product details, model confirmation, specification information and project discussion before order placement.

After we confirm the basic requirements, our sales team will respond as quickly as possible with practical quotation and product matching information.

We support common international trade terms such as EXW, FOB, CIF and DDP, depending on the project and shipping arrangement.

Shenzhen is the main shipping port for our export arrangements.

Our products are sold to more than 100 countries, covering Europe, the Americas, Australia, Asia and other international markets.

Sample lead time is usually around 3 to 7 working days, depending on the model and whether customization is needed.

Bulk order lead time is usually around 15 to 20 working days after order details are confirmed.

We can support express delivery, air freight and sea freight, depending on the quantity, urgency and destination market.

Yes. We welcome long-term cooperation, repeat orders and project-based business relationships with customers in different regions.

Common payment methods such as T/T and L/C are supported according to the order arrangement.

Yes. We provide after-sales support, including help for non-human quality issues, spare parts coordination and follow-up communication when needed.

Yes. NDA discussion, product communication, installation guidance and remote technical coordination can be supported according to the project.

Yes. Commercial documents can be prepared according to normal export order requirements.